Owner’s history and documentation of osmosis, repair and Parker’s customer support.
As the owner, I purchased a Parker 850 Voyager yacht through an authorised dealer, expecting a standard and trouble-free ownership experience. Instead, within a relatively short period of time, issues consistent with hull osmosis began to appear. The case was reported and eventually handled under warranty, but the overall process proved to be challenging and far from straightforward. Although the yacht underwent repair, the work performed did not resolve the issue in a satisfactory or durable manner, and the quality of the repair itself raised further concerns. As a result, additional corrective work is now required. This website documents the full course of events from an owner’s perspective, including the initial findings, subsequent inspections, repair attempts and the practical consequences of repeated hull work.
September 2023
A “safe” yacht that wasn’t safe
Purchase of a two-year-old Parker 850 Voyager offerec by an authorized Parker dealer as covered by a 5-year manufacturer warranty and in perfect technical condition.
Feb, 2024
Hull osmosis discovered just few months later
During indoor storage, hull osmosis is identified. A warranty claim is submitted to both the dealer and Parker Poland.
March-May, 2024
Repair without procedures or owner consent
Despite an agreed process (technical analysis → owner briefing → repair decision), work is carried out without proper documentation and without the owner’s informed consent.
April, 2024
Managing director promises a top-notch Repair
The case is escalated to the Managing Director of Parker Poland, who assures that the issue will be resolved properly. The owner is promised a smooth-finish repair, performed by top specialists, with the problem fully eliminated without altering the hull structure. Based on these assurances, the owner agrees to proceed.
October 2025
The “repair” proves ineffective
Approximately 16 months after the repair, extensive hull degradation and a return of osmosis are discovered, in a significantly worse condition than before.
December 2025
Manufacturer accepts responsibility
About 6 weeks after placing second warranty claim The Managing Director of Parker Poland accepts responsibility, recommends hull replacement, and confirms a new 5-year warranty on the replacement hull.
January 2026
Manufacturer withdraws earlier commitments
The previously communicated position is formally withdrawn. Parker Poland states that the yacht is not covered by warranty, despite earlier assurances, prior repair involvement, and management-level commitments communicated in December 2025. This reversal occurs while the yacht is approximately 4.5 years old.
Feb 2026
Case ongoing — no resolution yet
Present – Despite repeated attempts to resolve the issue, the matter is still unresolved and the next steps remain pending confirmation.
Current situation
Since the end of the 2025 season (October), the boat has been awaiting further repair. The hull shows damage consistent with ongoing osmosis, as well as defects related to a previous repair carried out by Parker Poland. Although the vessel is only four years old, the warranty claim has recently been rejected, and it now appears that the necessary repair work will have to be carried out at the owner’s expense.
